When you have been caught up in an armed raid or robbery, there are many factors which may affect how you cope in the aftermath.
You may have felt:
It is important to take care of yourself, as you too will have been affected by the incident. For your employees it is very important to assure them that you do not consider them responsible for what happened, particularly if large amounts of money were taken. They are likely to feel some responsibility or guilt, or wonder if they could have acted differently or prevented the raid.
Reassure them that they are not responsible. Try to not minimise what has happened. It is important that you acknowledge how difficult, frightening and upsetting the experience must have been.
Provide all your staff, including those who were not present when the raid took place, with information on support for victims of crime. Promote an atmosphere where it is natural to seek help and where there is no stigma to accessing support. For employees who are badly affected it may be advisable to offer professional counselling.
It is important to carry out a review of security after a raid and to involve all staff in this process, to listen to their concerns and suggestions. If this is done it will help employees to regain a sense of security, particularly if their suggestions are taken on board. The Gardaí will be able to help in this review of security and will advise on changes that need to be made.
The Crime Victims Helpline is a listening and support service for victims of crime in Ireland. We provide time and space for victims to talk about their experiences. We also answer questions about the criminal justice system and help victims understand their rights.
If you or a friend or family member has been impacted by crime, there are a number of organisation in Ireland who can help.