Staff

Michele Puckhaber, Chief Executive
Michele has been the Chief Executive of the Crime Victims Helpline (CVH) since 2014. Originally from Seattle, USA, she earned a Bachelor of Arts in Politics from Occidental College in Los Angeles and a Master of Social Work from the University of Washington in Seattle. Michele’s career began as a volunteer on a rape crisis helpline, leading to roles such as Women and Family Advocate for Lifewire, a domestic violence charity, and Victim Advocate with the University of Washington Police Department. In these positions, she supported victims of various crimes, including human trafficking, harassment, stalking, theft, assault, domestic abuse, and sexual violence. After relocating to Ireland, Michele worked with Sonas Domestic Violence Charity and Dublin City Homeless Services before joining CVH. Under her leadership, CVH has seen a significant increase in use of its services, reflecting the growing demand for accessible support for victims of crime across Ireland.

Rebecca Fitzmaurice, Volunteer Coordinator (Job Share)
Rebecca started with CVH as an intern and volunteer in 2022 before joining the staff in 2023. In 2024 she moved into her current role of Volunteer Coordinator where she is now involved in training and supporting new volunteers. She completed a BSc in Psychology at Dublin City University in 2022, and an MSc in Criminology and Criminal Justice at University College Dublin in 2024.

Hayley Halpin, Service Coordinator
Hayley began her journey with Crime Victims Helpline as a volunteer in October 2023 and joined the staff in July 2025. She holds a bachelor’s degree in human development from Dublin City University (DCU) and a master’s in psychology from BPP University in London. With a strong academic foundation and hands-on experience, Hayley is deeply committed to providing compassionate, informed support to those affected by crime. She strives to ensure that every caller feels heard, supported, and empowered throughout their journey.

Marie Murray, Volunteer Coordinator (Job Share)
Marie started at the Crime Victims Helpline in 2011 as a volunteer. She was hired in 2014 as the Helpline Support Worker where she provided support to both volunteers and service users. In 2022 she moved into a new role of Volunteer Coordinator where she is responsible for the recruitment, training, and support of volunteers. She holds an honours degree (BA) in Psychology from Trinity College Dublin.