LATEST NEWS & ARTICLES
11 December 2012 - Release of the 2011 Crime Victims Helpline Annual Report : in 2011 The Crime Victims Helpline had more than 6000 contacts with victims of crime. More than anything this highlights the importance of support for people when they are affected by crime. People have to cope first of all with the immediate effects of crime with which we are all familiar – the shock of the incident, the loss of property, the damage to doors and windows, the physical injuries suffered in an assault, attending hospital or medical centre, reporting to Gardaí, informing insurance, etc. To download the 2011 Report CLICK HERE
27 November, 2012 - Victim Support Tallaght recently celebrated twenty five years of service for victims of crime in south Dublin. Victim Support offers emotional support and practical guidance to victims of crime, and is a free and confidential service. The service can be contacted on 01 4599511 or by email at
19 November, 2012 - "Finding Your Way" is the title of a new guide for victims following the death or serious injury of a loved one in a road traffic collision. The guide gives very useful information on the Garda investigation aftera fatal collision, and the legal proceedings which follow, with clear explanations of each step in the process. It is full of practical information that may alleviate some of the stress for people who are in this situation. It is available from PARC, and will be also be available in libraries, hospitals, health centres, Garda stations, Citizen Information Centres, etc. Copies are also available from Crime Victims Helpline.
12 November, 2012 - The National Crime Victims Helpline indicated today that it has been receiving a number of calls from people who have been duped into allowing strangers into their home. They then find that money and goods have been stolen after the ‘visitor’ has departed. Highly publicised campaigns such as the recent TV changeover, and door-to-door fundraising campaigns, create opportunities for such visits and robberies.
The national Crime Victims helpline today confirmed a 7% increase in calls to the helpline for the first quarter of 2012, with a noticeable increase in the calls related to burglary. The total calls have increased from 783 to 838. While the number of burglary related calls is not large, the underlying trend reflects the national crime statistics, which also show an increase in figures for burglary.
Maeve Ryan, Co-ordinator of the National Crime Victims Helpline said today: “The recently published national crime statistics, for the first quarter of 2012, show a reduction in overall crime. However, they do show an increase in burglary, theft and fraud. This national trend is being reflected in calls to our helpline. This is a crime which can have serious effects on the people affected. One of the main effects we hear about is the fear people experience after a break-in, because once it has happened the fear is that it will happen again. There is also the loss suffered when cash, jewellery and other items are stolen. And there are many other issues such as repairs to damaged doors and windows, difficulties with insurance claims, the need to upgrade your security, and for many parents the worry about the impact of the crime on their children.
We urge people who wish to have some assistance in coping with the effects of a burglary, or indeed any crime, to call us and we will be able to provide support. We can also link callers in with local services that offer face to face support.
2 May, 2012 Launch of "Supporting Safer Communities Campaign"
The campaign was launched today by the Garda Commissioner, Martin Callanan. The main objective of this campaign is to engage with and raise awareness within our communities of initiatives aimed at:
An important aspect of the campaign is to ensure that all Gardaí are aware of their role in supporting crime victims and informing them of national and local support services.
There has been a worrying increase in the number of burglaries reported over the last number of years, and crime prevention advice is available from An Garda Síochána. Support for anyone affected by burglary, or any crime, is available from Crime Victims Helpline on Freephone 116006.
12 April, 2012 First Fund Raiser for Crime Victims Helpline
We are having our first ever fundraiser at The Laughter Lounge on Eden Quay, Dublin, on 27th April. All proceeds from the sales of tickets will go to maintaining our helpline service for victims of crime. Tickets cost €25, student rate €15. Price includes a free cocktail if you arrive before 7.30. Please call 01 4086118 if you are interested in coming along. We can promise you lots of laughs, while helpling a good cause.
4 April, 2012 Recent Crime Figures show increase in burglaries and fraud
2 November, 2011 Crime Victims Helpline comments on recent crime statistics
The Crime Victims Helpline welcomes the overall reduction in crime figures, as published by the CSO in the recent quarterly report. The significant decrease in many serious offences is most welcome.
As probably expected at a time of economic difficulty, there is a significant increase in the number of reported ‘burglaries and related offences’ from 6,049 to 6,561 for the three month period. This means that there are a lot of people who may be distressed, angry or traumatised by their experience of this type of crime. Even when we examine the 16.8% reduction in ‘attempts or threats to murder, assaults and harassment’, it is important to note that the reduced figure is still 3,863 reported incidents for the three month period. Again this figure represents an untold amount of pain, distress and trauma to the victims of these crimes.
Maeve Ryan, helpline co-ordinator said today, “These statistics are extremely useful as they give us an insight into the wider crime levels - and whereas most people in this country are and will continue to be unaffected by crime, nevertheless many of the figures remain high and are of concern to us. One homicide is one too many.”
Maeve Ryan went on to say, “For those people who become victims of crime, it can be a very difficult experience. A robbery or burglary may seem just a statistic in the quarterly crime figures, but for the family or individual who are victims of such a crime it may represent a massive invasion into a space in which they felt safe and protected. There is an understandable sense of loss, anger, fear of a recurrence and wider implications with regard to individual confidence which can be undermined. Some people will deal with crime by talking with friends and family, while others may need some level of independent help and support. At the Crime Victims Helpline we have a good record of helping people in such circumstances, in confidence, and we can also advise on other agencies that can assist, in different situations.”
3 October, 2011 - ANNUAL REPORT (2010) LAUNCHED
The Crime Victims Helpline today launched its Annual Report for 2010, showing an annual increase of 20% in the level of contacts made with the Helpline, including contact by email, fax and text. The total number of contacts for the 12 month period was just under 3000. CLICK HERE TO VIEW/DOWNLOAD THE 2010 REPORT
The main areas of crime experienced by people who contact the helpline are: assault, 24%; property related crime, mostly burglary, 21%; sexual violence,14%; harassment, 10%; and intimidation, 6%.
Maeve Ryan Helpline Co-ordinator said today, “Our 2010 figures show the ongoing need for a service such as the Crime Victims Helpline. The majority of our callers, about 60%, required some level of emotional support. Our volunteers are trained to understand the effects of crime, and to respond to callers with care and empathy. Many callers also felt the impact of secondary victimisation, as most people struggle to cope with the complexities of the criminal justice system in the aftermath of becoming a victim of crime. Another 27% of callers mainly required information on the justice system and support services for crime victims, and we assisted with these queries. Approximately 50% of callers were from Dublin with the remainder representing every other county, at differing levels.”
Judge Gillian Hussey, Crime Victims Helpline Patron and Board member complimented the helpline volunteers. She said “We have a great team of volunteers, who provide an excellent service, at no cost to the state. These volunteers attend for training, so that they can provide the service to a required standard and then they work on the helpline and provide a much valued service”
Dublin’s Lord Mayor, Andrew Montague said at today’s launch, “I am very concerned about crime and anti-social behaviour in our communities and will be facilitating a commission on these topics during my term in office. Because of this I am especially pleased to facilitate the Crime Victims Helpline here at the Mansion House, as they launch their Annual Report. I am well aware of the work of this voluntary organisation. Crime impacts on many people in different ways and it’s so important that they have the choice of contacting an independent confidential service that can offer emotional support and assistance, as well as putting them in touch with local and specialised services for victims of crime.”
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