Welcome to the Crime Victims Helpline

If you are a victim of crime support is available. You can contact us by:

Free Phone 116 006

Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Text 085 133 7711

(You can still contact us on our call-save number 1850 21 14 07)

Welcome to Crime Victims Helpline. The Helpline offers support to victims of crime in Ireland.

Established in 2005 our aim is to support, inform and empower victims of crime and all those affected by crime.

We are here to listen. We will give you time and space to talk about your experience in confidence.


Our trained volunteers are available to take calls on:

Monday -   10.00 a.m. to 7.30 p.m.

Tuesday to Friday -   10.00 a.m. to 5.00 p.m.

Saturday  -   2.00 p.m. to 4.00 p.m.

Bank Holidays -   2.00 p.m. to 4.00 p.m.

Outside those hours if you leave a message asking us to contact you we will do so promptly.

While we cooperate closely with An Garda Síochána we are a separate and independent Helpline, and all calls to our line are confidential.



CLICK HERE to Read the 2012 Crime Victims Helpline Annual Report




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The Commission for the Support of Victims of Crime was established in March 2005 with a three year remit to devise an appropriate support framework for victims of crime into the future, and to disburse funding for victim support and assistance measures.   Crime Victims Helpline is one of several organisations funded by the Commission and is supported by the Commission as a central point of contact for all victims of crime.
The effects of crime on our lives

image of Garda patrol carWhile we are all aware that crime is happening around us on a daily basis, most of us do not often directly experience the effects of crime in our lives.  When we do, it can be a shocking experience.

Whether you were directly involved in the event or not, your reaction will be personal and individual to you.

You may immediately feel strongly affected by what has happened.

Or you may feel initially that you are coping fine, and it may be some time before you notice any of these effects.  Everyone is different and there are no rules about what you “should“ feel and how you “should” cope...read more

Reporting a crime

Image of a Garda StationIf possible you should report a crime to your local Garda Station. For all station contact details go to: http://www.garda.ie/Stations/Default.aspx .

If your issue is sensitive, you can ring your local Garda Station and make an appointment to speak to a Garda or Sergeant privately.  If it would make you more comfortable, you can also request to speak to a male or female Garda.

If you have concerns about reporting an incident and the consequences of doing so, you can contact our helpline in confidence and discuss these with one of our volunteers...Read more

Information in Other Languages

Our Information Leaflet on our services is available in other languages - to see the leaflet click on the relevant language: Polish, Spanish, Russian, French, Lithuanian, Arabic and Chinese. For a text version of the Information leaflet CLICK HERE


Our services in other languages

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